Senet Group and GambleAware publish first report into Multi-Operator Self-Exclusion Scheme

In September 2016, The Senet Group took responsibility for the operation of the multi-operator self-exclusion scheme for bookmakers. The scheme went national in March 2016 so is now just one year old.

The research into the scheme was commissioned through GambleAware and was by way of an “MOT” – an exercise in understanding how the scheme was perceived by its users, the operators it works with, the shop staff who deal with exclusions on a day to day basis and the staff of the MOSES team themselves.

A copy of the Press release issued on 28 March 2017 is available here.

The responses from those who used the scheme and responded to questions from Chrysalis were encouraging with over 80% saying they found the scheme had reduced or stopped their gambling while 71%  said they had made no attempt to use any of the betting shops they nominated since joining the scheme.

The scheme is run by Multi Operator Self Exclusion Scheme Ltd, a wholly-owned but stand-alone subsidiary of the Senet Group. The MOSES entity is separately funded through fees charged to betting shop operators.

Supporting this collective action by all betting shops is part of Senet Group’s broader work as a responsibility body. That includes securing and enforcing commitments from the industry in their marketing and other activities and delivering a national programme of responsible gambling messaging designed to build awareness of the risks with problem gambling and the steps that can be taken to avoid these.