Response to the Responsible Gambling Strategy Board’s (RGSB) report reflecting on the progress of the National Responsible Gambling Strategy.
Wanda Goldwag, the Chair of the Senet Group, comments:
“We are pleased that progress is being made against the priorities outlined in the original Strategy, but we agree there is more that can be done by all those working in the sector – especially the agencies with leading roles. We all have our specific parts to play.
“The RGSB flag the importance of evaluation, but evaluation is only helpful if you do something with the findings – not only reflect on what has gone before but also consider how things can be improved. We publish an assessment of our messaging campaigns twice a year and have recently reviewed the self-exclusion service (MOSES) that we facilitate. Although awareness of our messaging has never been higher and the service is having a positive effect for those who use it, we are not complacent. We need to ensure responsible gambling messages are being communicated to the right audiences in the right way.”